Terms of Service

Operator

Legal name

Mikita Antonau

Trading name

congrat.io

NIP (tax ID)

5273066696

REGON

525901142

Registered address

ul. Stanisława Worcella 3B lok. 19, 01-250 Warszawa, Poland

Country

Poland

Contact email

support@congrat.io

Registry

Sole proprietorship (jednoosobowa działalność gospodarcza)

1. The Service

congrat.io lets you:

• create private and public wishlists and add wishes with links, notes, prices and images;
• share a public wishlist by link, so that friends and family can see it and reserve a wish so that gifts are not duplicated;
• organise Secret Santa gift exchanges with invited participants.

Viewing a public wishlist does not require an account. Reserving a wish, organising or joining a Secret Santa exchange and managing wishlists require signing in.

2. Accounts and eligibility

You can sign in with a magic link sent to your email address, with Google, or with an email address and password. You are responsible for the security of your sign-in method and for all activity under your account. Please give us accurate information and tell us promptly if you suspect unauthorised use.

You must be at least 16 years old to create an account (or older, if the law of your country requires a higher age to use online services or to enter into contracts). To buy a paid plan you must also have legal capacity to enter into a contract.

3. Acceptable use

You agree not to:

• break the law or infringe the rights of others, including intellectual property and privacy rights;
• upload or link to unlawful, abusive, harassing, hateful, sexually explicit or misleading content, or malware;
• use the Service to send spam, to harass other users, or to collect other users' personal data;
• attempt to gain unauthorised access to the Service or other users' accounts, or interfere with its security or operation (for example, by excessive automated requests or scraping);
• circumvent usage limits or create accounts or events to evade limits or enforcement action;
• resell or sublicense the Service without our written consent;
• use the Service to solicit donations, fundraise or crowdfund, or to collect money from other people, including by adding links to fundraising or payment-request pages to wishlists, wishes or events.

We may remove content or restrict or suspend accounts that violate these Terms or that we reasonably believe put the Service or other users at risk.

4. Your content

You keep all rights in the content you add to the Service, such as wish titles, notes, links and images (“Your Content”). You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, display and transmit Your Content solely as needed to operate and provide the Service to you and to the people you choose to share it with (for example, displaying a public wishlist to anyone who has its link).

You are responsible for Your Content and confirm that you have the right to add it. Content on a public wishlist can be seen by anyone with the link; do not include information you do not want to be public. You can delete Your Content or your account at any time; deleted content is removed from the Service within a reasonable period, subject to backups and our legal obligations.

5. Gifts, reservations and Secret Santa

congrat.io is not a marketplace and is not a party to any gift or purchase. We do not sell gifts or other physical goods, and we do not collect, hold or transfer money for gifts between users. The Service does not process donations, fundraising or crowdfunding; paid plans are payments for software features only. Any purchase of a gift happens outside the Service, between the buyer and the store, and is not our responsibility.

Reservations are informational: they tell other people that someone intends to give a particular gift so that gifts are not duplicated. A reservation is not a purchase, a guarantee of delivery or a binding promise between users.

Secret Santa exchanges on congrat.io involve no paid entry fees and no prizes. The Service helps organisers invite participants, assign who gives to whom and share wish preferences. The assignment only decides gift-giving responsibilities; it is not a lottery, contest, sweepstakes or game of chance, and nobody pays for a chance to win anything. We do not verify participants' identities and are not responsible for whether participants give or receive gifts.

6. Free and paid plans

The Service has a free plan and may offer paid plans (currently described on the Pricing page): Pro Monthly, a subscription, and Event Pass, a one-time purchase for one specific event. Each plan has limits, for example on the number of participants in a Secret Santa event and on the number of open events. People who are invited to join an event or to view a wishlist never have to pay to participate.

Paid plans may not be available yet when you read these Terms. Features and limits of each plan are shown on the Pricing page and at checkout. We may adjust the free plan and its limits and will announce material changes in advance where reasonably possible.

If a paid feature ends (for example, a subscription is cancelled or expires, or an Event Pass is refunded), we never delete your existing data because of it. Only the addition of new items above the limits of your remaining plan is restricted.

7. Payments and our reseller

Our order process is conducted by our online reseller. The payment provider named at checkout and on your receipt is the Merchant of Record for all our orders: it sells the paid plans to you, processes your payment, answers payment questions and handles refunds and returns.

Your purchase is also subject to the reseller's buyer terms, which are shown at checkout before you pay. Prices are shown in euros (EUR). Applicable taxes, such as VAT, are calculated at checkout based on your location and are collected by the reseller. The reseller issues your receipt and appears as the seller on your card statement; we never receive your full card details.

For refunds and cancellations see our Refund & Cancellation Policy.

8. Pro Monthly subscription

• Pro Monthly renews automatically every month until you cancel, at the price shown at checkout. The first payment is taken when you subscribe and later payments on each monthly renewal date.
• You can cancel at any time on the Billing page of your account, through the link in your receipt email, or by contacting us at support@congrat.io. Cancellation takes effect at the end of the current paid period; you keep paid features until then and are not charged again.
• Apart from the 14-day money-back guarantee on the first payment described in our Refund & Cancellation Policy, and except where the law requires otherwise or the reseller's refund terms provide otherwise, renewal payments and unused time are not refunded.
• If a renewal payment fails, the reseller may retry it. If the subscription ends because payment could not be collected, paid features stop at that point.

9. Event Pass

• Event Pass is a one-time payment. It is not a subscription and does not renew.
• It applies to one specific event chosen when you buy it and cannot be transferred to another event or account.
• It stays attached to that event for as long as the Service operates and the event exists.
• If the Event Pass ends or is refunded, paid features for that event end, but the organiser's existing data is not deleted; only new additions above the free limits are restricted.

10. Price changes

We may change prices and plans for new purchases at any time. We will not change the price of an existing subscription without notifying you in advance, and you may cancel before the change applies. Existing subscribers keep their current price until the change takes effect after such notice.

11. Availability and changes to the Service

We work to keep the Service available but do not guarantee uninterrupted or error-free operation. We may change, add or remove features, for example to improve the Service, for security reasons or to comply with the law. If we discontinue a paid feature you have paid for, we will tell you in advance and, where appropriate, offer a refund for the unused portion.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially or repeatedly breach these Terms, if required by law, or to protect the Service or other users. Where reasonable we will tell you why and give you a chance to resolve the issue, unless this is not possible for legal or safety reasons. Cancelling a subscription is a separate step from deleting your account.

13. Liability

The Service is provided “as is” and “as available”. To the extent permitted by law, we are not liable for indirect or consequential losses, loss of profits or data, or for gifts, purchases or arrangements between users and third parties, and our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim (or EUR 100 if you have not paid anything).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for intent, gross negligence, or personal injury, and nothing affects your statutory rights as a consumer.

14. Governing law and disputes

These Terms are governed by Polish law. If you are a consumer, this does not deprive you of the mandatory consumer protection provisions of the country where you live, and you may also bring proceedings in the courts of your country of residence. Please contact us first so that we can try to resolve any complaint informally.

15. Changes to these Terms

We may update these Terms, for example when the Service or the law changes. The date at the top of this page shows the latest version. We will announce material changes on this page and, where appropriate, by email or in the Service before they take effect. If you keep using the Service after the changes take effect you accept the updated Terms; if you do not accept them, you can stop using the Service and delete your account.

16. Languages

These Terms are provided in English, Russian and Belarusian. In case of any discrepancy between the language versions, the English version prevails.

17. Contact

For questions about these Terms or the Service, contact us at support@congrat.io. For payment, invoice or refund questions about a purchase, you can also contact the reseller through the link in your receipt.